Your Role in Protecting Children

Though everyone should report child abuse, a number of professionals must report abuse or be held liable by law. The specific positions are listed in California Penal Code section 11165.7. Professions include but are not limited to:

  • A teacher

  • An instructional aide

  • A teacher’s aide or assistant at public or private school

  • An employee of public school

  • An administrative officer or supervisor of child welfare and attendance of any school

  • An administrator of day camp, public or private

  • An administrator or employee of a public or private youth center, youth recreation program, or youth organization

  • An administrator or employee of any organization whose duties require direct contact and supervision of children

  • Any employee of the state or county education system whose duties bring them into contact with children on a regular basis

  • A licensee, administrator, or employee of a licensed community care or child day care facility

  • A Head Start program teacher

  • A licensing worker or licensing evaluator

  • A public assistance worker

  • An employee of a child care institution including foster parents, group home personnel, and personnel of residential care facilities

  • A social worker, probation officer, or parole officer

  • An employee of a school district police or security department

  • Any person who works in a child abuse prevention program in any school

  • A district attorney investigator, inspector, or local child support agency caseworker

  • A peace officer

  • A firefighter (except volunteers)

  • A physician, surgeon, psychiatrist, psychologist, dentist, resident, intern, podiatrist, chiropractor, licensed nurse, dental hygienist, optometrist, marriage, family and child counselor, clinical social worker

  • Any EMT, paramedic, or other certified person

  • A psychological assistant

  • A marriage, family, and child therapist trainee

  • An unlicensed marriage, family, and child therapist intern

  • A state or county public health employee

  • A coroner

  • A medical examiner or anyone who performs autopsies

  • A commercial film and photo processor

  • A child visitation monitor

  • An animal control officer or humane society officer

  • A clergy member or religious practitioner

  • A custodian of records of a clergy member

  • Any employee of any police department, county sheriff’s department, county probation department, or county welfare department

  • An employee or volunteer of a Court Appointed Special Advocate program

  • An alcohol or drug counselor

  • Commercial Computer Technicians (New as of 2013)

  • Paid Athletic Coaches (New as of 2013)

  • Administrator, or Director of a Public or Private Organization (New as of 2013)

How to Make a Referral

If you suspect a child is a victim of abuse or neglect, report yur concerns to Child and Family Services as soon as possible. You do not need proof. It is not your role to look for evidence or interview the child. Do not notify the parents. In an emergancy call the police - 911.
The abuse of a child is a serious problem. Everyone has a duty to report a suspicion of child abuse. If you suspect a child in Shasta County is being abused, please phone: 

CHILD ABUSE REPORTING: 530-225-5144 (24 hours)



        1313 Yuba Street, Redding, (530) 225-5650
        Hours: Monday through Friday, 8:00 a.m. to 5:00 p.m. 

        Ongoing cases:
        1550 California St., Redding, (530) 229-8080
        Hours: Monday through Friday, 8:00 a.m to 5:00 p.m.

What Happens After You Make a Referral

If your referral is accepted for assessment, the county CFS will initiate an assessment within 24 hours for abuse or 72 hours for neglect. The assessment will include a visit to the home and interviews with the child, his or her family and others. DSS will work to protect the child while helping the family address issues that may be contributing to the abusive or neglectful behavior. Families most frequently work with CFS to receive services in the form of counseling, emergency foster care, help with basic needs, parenting classes, and intensive in-home services.

Reports of Abuse and Neglect Flowchart pdf

With your help, We can Prevent Child Abuse in Shasta County.

© 2016 Shasta County Child Abuse Prevention Coordinating Council. All rights reserved